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Email Marketing

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Jessica F
Jessica F

Creator Account vs Free

Maybe I'm missing something, but I thought we would be able to use Kit for free until over 1000 subscribers. The emails I put in my Sequence are now not available because my free trial is over and apparently that is only a feature of the paid Creator Account for $15 a month? Is anyone else having this issue?

Julie Imgrund
Julie Imgrund
Dec 17, 2024

I did the same thing with the Creator Plan, so I emailed help@kit.com explaining I signed up for the wrong plan, I believe. Here's what they sent back:

"Sam here. I'm an AI support agent for Kit. I understand you signed up for a Creator plan trial based on Sandra McLemore's course, but were actually looking for the free option!

Let me clarify - we do have a Newsletter plan that's free for up to 10,000 subscribers (not just 1,000). This plan includes:

  • Up to 10,000 subscribers

  • 1 email sequence

  • Unlimited emails, landing pages, and forms

Since you mentioned needing multiple sequences for your 370 subscribers, you should know that the Newsletter plan only allows one sequence. If you need multiple sequences, you would need to stay on the Creator plan, which starts at $9/month for up to 300 subscribers.

I'd be happy to help switch your account to the Newsletter plan if you'd like to try that first, or I can provide more details about the Creator plan pricing for your subscriber count."


Now I'm trying to figure out if it's worth trying to do what I want to do with only 1 email sequence, and I don't think I want to do that, So I'll pay the for the subscribers. It's still cheaper than I was paying at Constant Contact.

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